Petnet launches SmartDelivery with more than 1,500 pet food recipes.


Petnet, the leader in personalized pet feeding, today launched SmartDelivery, a service that brings pet food straight to SmartFeeder and SmartBowl users’ doorsteps so they never have to think about buying pet food again.

When setting up the SmartFeeder or SmartBowl, pet owners use the Petnet app to select the type of food their dog or cat eats; if that recipe is one of Petnet’s currently stocked brands, users can opt-in to have that food automatically delivered right to their doorstep every 7-60 days. Petnet partnered with Petco to leverage the leading pet specialty retailer’s existing infrastructure and nationwide distribution facilities to power SmartDelivery. Petnet currently offers more than 1,500 pet foods for SmartDelivery, including Orijen and Blue Buffalo, with additional brands being added regularly

Once signed up for SmartDelivery, Petnet offers users the first three bags of their preferred pet food free, helping to subsidize the cost of the SmartFeeder ($149) or SmartBowl ($49). In the future, Petnet’s SmartBowl and SmartFeeder, which keep track of how much food a user has by tracking dispensed feedings, will automatically order a new bag when supply is running low.

Carlos Herrera, CEO and co-founder of Petnet said: “It’s our mission to make pet owners’ lives easier and provide them with the tools and information they need to ensure their dogs and cats are healthy. The Petnet app helps owners determine proper feeding portions for their pets; now, SmartDelivery brings our users added convenience and peace of mind knowing they will always have a sufficient supply of food for their dog or cat.”

A recent study by Banfield Hospital found that over the past 10 years, pet obesity diagnoses have increased 169% in cats and 158% in dogs. Dogs and cats that are overweight or obese are predisposed to complications like hyperthyroidism, oral disease, diabetes, pancreatitis, arthritis and cancer. Petnet’s products and services enable pet owners to make better feeding choices for their pets, keeping them happy and healthy.

The free Petnet app (iOS/Android) calculates the recommended daily calorie intake for pets based on details like age, weight, activity level, breed and food type. In conjunction with the app, the SmartFeeder and SmartBowl enable owners to customize their pet’s feedings, discover insights about their pet’s eating habits and make intelligent decisions about their pet’s health. With the SmartFeeder, pet owners can also create a customized feeding schedule for their dog or cat and rest assured that meals are always delivered on time – whether they’re home or not. In order to ensure users always have the best possible pet food options on-hand, Petnet SmartDelivery regularly delivers food to users’ doorsteps. The SmartFeeder and SmartBowl are available for purchase at,, and in Petco stores nationwide.

Petnet Testimonial: Morgen and Jessy

For Morgen and Jessy, a quiet home was necessary for their one-year-old baby Bowie. But as they live in a loft in downtown Long Beach, their cat Sufiq’s early morning meowing and late night howling over food proved keeping a quiet home difficult for Bowie to sleep. It was tricky living with both a cat and a baby, when most of their attention now goes to the baby.

The solution to Sufiq’s cries for food? The Petnet SmartFeeder.

The SmartFeeder enabled Sufiq to stop depending on Morgen and Jessy for her meals and adjust her biological clock to the scheduled feedings of the SmartFeeder instead. Now, Sufiq is quiet, and the baby can sleep. Everyone wins!

Because of Petnet’s integration with Nest Cam, Morgen and Jessy can also check up on Sufiq remotely using their Nest Cam placed on top of the feeder, to ensure that Sufiq is actually being fed when the Petnet app says she is.

Sufiq now knows that her trusty little robot will automatically dispense the right amount of food when she needs to eat at certain times of the day.

This is Dom: The Un-simple French Bulldog


He looks like any ol’ Frenchie that you’ve seen pooping at the park, but he’s not just any ol’ Frenchie.

As an ex-farmer of an organic French farm, a philosophy graduate of the prestigious Ecole Normale Superieure, master of cheese and the fine arts, and two-time New York Times bestselling author, Dom is way more than just a barking machine. He’s seen things that even some humans haven’t.

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Most impressively, Dom knows the answer to one of life’s most profound questions:

 Who’s a good boy?

After much deliberation, exercising his years of studious, philosophic exploration at his university, he finally arrived at a definitive conclusion.

He is.

The world suddenly became a better place. 

Dom’s pedigree dates back to the 1500s, for he is the last known descendant of the famous French explorer Jacques Cartier’s dog, Gerard. He found his humble beginnings running an organic farm in Bettany, which touted organic and holistic meats, cheeses, and hair products.

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Though his farm brought him great success, somewhere in Dom’s heart, he knew he was destined for something much greater. So he left his thriving farm to earn a philosophy degree at the prestigious Ecole Normale Superieure and simultaneously became a licensed maître fromager (cheese master). 

He then wrote two pieces of literature, one called Existential is a Dogism and another called Feel the Brie: A Guide to Canine Cheese. They were sensational hits among readers. Both easily made their way to the top of the New York Times’ best-seller list… and remained there.

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But even so, Dom eventually grew out of literary life. He turned to a niche in fine art, which was by no means any less successful.

His piece entitled “To Be in Love with Bone” sold for a whopping 1.6 million euros.

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For Dom, only natural spring water infused with crisp cucumbers, cool mint and a single cube of gouda is acceptable to drink.

His meals are from Michelin-star rated menus flown daily from around the world.

For a successful dog such as Dom, it’s not surprising that his palate is as refined as his accomplishments in academia, literature, and the arts.

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But what ultimately makes him unique? He knows that he is indeed a good boy.

Say hello to the fresh and furry Petnet App.


We are excited to announce an update to the Petnet App – available now on iOS and Android.

We have spent the last three months smashing bugs and improving the app experience. Update today to see your pet’s daily feeding recommendations, receive alerts when food is low and get food delivered with Petnet SmartDelivery™.





Available now on iOS and Android.


The Petnet SmartFeeder now works with Amazon Alexa!


At Petnet, it’s our goal to make pet owners’ lives easier and ensure our furry friends are living their healthiest lives. Today, we are excited to introduce a new way for SmartFeeder users to do just that – you can now control your Petnet SmartFeeder with your voice, thanks to Amazon Alexa integration!

Now, feeding your pet is even easier than before: all you have to do is say, “Alexa, ask Petnet to feed Fido a half a cup,” and voila, food is dispensed! You can dispense anywhere between 1/16 and 1 and ½ cups of food with the SmartFeeder – just by using your voice.

This is especially helpful for those of us who have dogs and cats that like to wake us up extra early on days they are feeling particularly hungry. Instead of getting up to give them a snack, or even having to roll over and press the “feed” button on your Petnet app, all you have to do is mutter a few words and your pet will happily trot off to eat and leave you in peace.

Learn more about the Petnet SmartFeeder Alexa Skill here.



In addition to the handy Alexa integration, Petnet also works with Nest Cam, enabling you to see your pet eating each meal. The Nest Cam, an indoor security camera with 24/7 live streaming, night vision, and personalized alerts, works seamlessly with our app and SmartFeeder. The Nest Cam motion detector senses when your pet cozies up to his SmartFeeder for dinner, so you can monitor him munching away and note if they aren’t eating properly. By having both technologies work together harmoniously, you can trust SmartFeeder for consistent feedings, and watch from afar like the proud pet parent you are with Nest Cam.

Learn more about SmartFeeder and Nest Cam here.


Happy Mother’s Day and Chihuahua Appreciation Day!


Happy International Chihuahua Appreciation day! It’s also Mother’s Day, so while we celebrate moms (and pet moms) today, let’s take some time to shine a spotlight on our little feisty Chihuahua pals, too.

The Chihuahua finds its origins in Mexico, a fact which Taco Bell took into their own hands to advertise their tacos in 1997. Remember the Taco Bell Chihuahua? (RIP, Gidget.)

Chihuahuas are the smallest existing dogs with explosive personalities. They’re definitely the most feisty—their feistiness is practically 50 times their size. Unfortunately, that gives Chihuahuas an unfavorable reputation, being known as “nasty dogs that bite.”

Their feistiness shouldn’t overshadow their eccentric and beaming personalities! Despite their ability to instill the fear that they’ll pounce on us and rip us to shreds, Chihuahuas are lovable and respectable dogs, and this post is here to highlight that.


1. They’re immensely loyal and devoted.
Feisty loyalty is a key trait of Chihuahuas. They form strong attachments to their owners, and would totally pounce on a bigger dog to protect their owners. Studies have noted the Chihuahua’s particular aggressiveness towards humans and other dogs.

2. Chihuahuas could die of a broken heart.
Speaking of devoted loyalty, they’re actually known to die if their owners do—that’s how much they love them! If that didn’t tug on a heartstring, I don’t know what would.

3. They’re great hot packs.
Chihuahuas tend to sit on their owners because they’re huge suckers for warmth, since their small bodies get cold easily. On a cold winter night, you and a Chihuahua could keep each other as warm as the fuzzy feelings in your heart.

Fun fact: They used to serve as hot packs during ancient times. (Did people just casually whip out a Chihuahua every time they felt cold? Maybe.)

4. Chihuahuas are intelligent, fast learners.
They could surely perform well in obedience and agility trials, if you make the training fun and rewarding for them by giving them positive reinforcement. When trained well, Chihuahuas could be enthusiastic competitors.

5. They can be super active.
If you hate sitting around all day, Chihuahuas can relate. Chihuahuas generally have high energy levels, so they crave activity and can become really hyper. Take a Chihuahua on a light jog with you some day; human running buddies are overrated.

On that note, Chihuahuas are one of the easiest dogs to overfeed due to their small size. Overfeeding eventually leads to being overweight… which would make being active difficult for Chihuahuas.

Accurately measure your Chihuahua’s daily food needs using the Petnet Smartfeeder to keep them happy and healthy; it’s one way to show your appreciation for your unique companion.

In turn, your Chihuahua will appreciate you, too!



Photo credit: @pippa.thechihuahua

Getting started with the SmartFeeder

The setup and installation of SmartFeeder takes just a few minutes.




1. Download Petnet App

To configure your SmartFeeder, you’ll need to download the Petnet App. It is available on the Apple App Store and Google Play.




2. Create your Petnet account, register your pet and food

Follow the directions on the Petnet App to create your user account, add you pet’s profile and register your food.




3. Power on the bowl

The power switch is located on the rear right side of the bowl. Once powered on, the red LED on the front left of the bowl will blink on and off.





4. Connect bowl with you phone

The power witch is located on the rear right side of the bowl. Once powered on, the red LED on the front left of the bowl will blink on and off.





5. Connect SmartFeeder to Wi-Fi

The Petnet App will guide you through each step using a proprietary blinking process to connect with your bowl.




6. Set up your SmartFeeder

Place the stainless steel bowl insert on top of the bowl. Slide the bowl into SmartFeeder housing as shown below. Connect A/C adapter to wall outlet.





7. Add food to hopper

Pour food into the hopper and fill it, leaving a 1 inch clearance at the top.



8. Congratulations! You’re all set up.

Use the Petnet App to set up feeding times and portion sizes.

A Dog Solves His Busy Owner’s Crisis

Happy National Pet Day! Our pets deserve the best and we know sometimes our busy schedules may prevent us from spending the time we wish we could. So on National Pet Day, why not treat them to something they want?

The SmartFeeder now gives you the control of your pet’s feeding from your Smartphone and also gives you notifications like feeding time, meal confirmations, and food supply. Now you can feed your pet while you’re away, anytime, anywhere. Here’s to making your pet healthy and happy.

Introducing the SmartFeeder Ramp—because not all pet food is created equal.


When we were designing the SmartFeeder we tested many types of dry food, but there are still certain shapes and sizes of kibble that lock together like building blocks and clog the chute.

That’s why we’ve created the SmartFeeder Ramp, to help every kibble slide into the bowl effortlessly. And because the SmartFeeder sits securely on the custom ramp, the stability is not affected.


We have been testing the ramp with our own pets and are now ready to share it with you.

If you are an existing SmartFeeder customer and are interested in claiming your free Ramp, you’ll need to locate your SmartFeeder Serial Number found on the bottom of the bowl, and submit your request here.

Food can also get stuck due to residue left on the bowl from oily foods. We recommend washing the bowl every two to three days with soap and hot water. Not only will this help the food dispense, it’s also cleaner for your pets.

If you still need help or have any questions, please visit Customer Support.

CES 2017: Post Show Wrap-up

We kicked off CES at Pepcom’s Digital Experience showcase – and it proved to be a great start! We shared our vision for the future of pet care with friends, fellow startups and media partners.

Our goal at Petnet is to guide pet owners to making healthy choices when it comes to pet food and portion sizes. Our new pet food service – SmartDelivery (currently in beta testing), was the hot topic throughout the night as we explained to people the convenience of never running out of food again while providing the freshest food possible.

The ever-ingenious SmartFeeder and SmartBowl were also on display to illustrate the importance of individual pet data when figuring out healthy portions.

All in all, it was a great night. We’re already planning for next year!